DAY 1 – Foundations: From Zero to First Agent
Module 1: AI Agent Ecosystem Overview
- What is an AI Agent vs traditional chatbot
- Power Platform fundamentals overview
- Understanding environments in Power Platform
- Understanding solutions (why & how used)
- Copilot Studio architecture
- Role of Copilot Studio
- Role of Power Automate
- Role of Azure AI Speech
- Real-world use case: Customer Support Automation
Module 2: Getting Started with Copilot Studio
- Environment setup
- Create new agent
- Interface walkthrough
- Create topics
- Trigger phrases
- Testing agent
- Publishing agent
Module 3: Conversation Design Basics
- Topic structure
- Branching logic
- Fallback handling
- Conversation design patterns
- UX best practices
DAY 2 – Intelligence Layer: Topics, Entities & Context
Module 4: Entities & Variables
- System entities
- Custom entities
- Variable creation
- Context handling across topics
- Capturing user input dynamically
Module 5: Advanced Topic Design
- Reusable topics
- Dynamic conversation flows
- Error handling strategies
- Conversation optimization
Module 6: Generative AI in Copilot Studio
- AI-based topic generation
- Knowledge sources integration
- Generative responses
- Enhancing conversations using AI
DAY 3 – Action Layer: Power Automate Integration
Module 7: Power Automate Integration
- Why workflows matter
- Types of flows
- Trigger flows from Copilot
- Returning response to agent
Module 8: Background Workflows
- Ticket creation system
- Email automation
- Dataverse / SharePoint integration
- Processing business logic
Module 9: Real-world Scenario Build
- Customer issue lifecycle
- Ticket creation & tracking
- Status updates
- End-to-end integration
DAY 4 – Voice Enablement & Capstone Project
Module 10: Azure AI Speech Integration
- Speech-to-text (STT)
- Text-to-speech (TTS)
- Voice pipeline understanding
- Voice design basics
Module 11: Voice-enabled Agent Design
- Connecting voice with agent
- Handling spoken conversations
- Designing natural voice responses
- Testing voice bot
Module 12: Final Capstone Project
- Build AI customer support agent
- Integrate Power Automate workflows
- Enable voice interaction
- Deliver end-to-end solution
DAY 5 – Advanced GenAI with Claude AI
Module 13: Claude AI & Advanced Prompting
- Introduction to Claude AI
- Comparison with other LLMs
- Prompt engineering fundamentals
- Role-based prompting
- Step-by-step reasoning techniques
- Business use-case prompt design
- Hands-on prompt building
Module 14: Claude Integration & Real-world Use Cases
- Claude API concepts
- Integration with applications (.NET / Power Platform)
- Document analysis & summarization
- AI decision-making in workflows
- Enhancing Copilot agents using Claude
- Real-world enterprise scenarios
- Capstone enhancement with Claude
